Order processing:
All orders are processed within 1-5 business days after the order is placed. Once shipped, you will recieve a confirmation email with tracking details.
Shipping Origin:
All products are shipped from our warehouse in China.
Estimated Delivery Times:
New Zealand / Australia : 6-12 business days
USA / Canada: 8-15 business days
Asia-Pacific: 5-10 business days Rest of the world: 10-20 business days
Tracking numbers will be provided via email once your order has shipped. Please allow up to 72 hours for tracking updates to being displaying.
Import Duties and Taxes:
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Address Accuracy:
Please double-check your shipping address before confirming your order. We are not responsible for delays or losses due to incorrect address input.
Lost of Damaged Packages:
If your item is lost or arrives damaged, please contact the shipping carrier directly to file a claim. We will assist where possible but are not responsible for damage or loss caused during shipping.